So… you’ve got a problem on the sites or perhaps you just want some advice? You know it’s not quite a support issue, and you’re wondering who you can talk to about it. Well, Envato is very happy to announce that there is now someone whose job it is to help you figure out your troubles. His name is Adrien Gardiner (but you might know him as ADG3Studios). 
Adrien has been a moderator for some time now, and as such is one of the marketplaces’ most active, respected and knowledgeable members. Adrien will now also be taking on the role of community manager. He will lead the moderation team as our active forums keep growing, and will be there to answer any community related questions you may have. You can reach him via his site mail, or at adrien AT envato DOT com. You can feel free to write to him in English, French, Spanish or Russian.
We’ve been informed by support staff that there has been some confusion regarding the new “Maximum Earnings” feature for authors.
This feature is designed to allow authors to request their maximum earnings for the month at any time during the month. This means that an author can now go to their earnings page at any time during the month of March (for example) and tick a box that ensures the sum total of their earnings for March will be sent to them automatically.
Please note that this feature is NOT intended for automatic withdrawals over multiple months. It needs to be ticked each month for the maximum withdrawal to be made and transferred to your account. So for each month you wish to receive your maximum earnings for that month you MUST go in and tick the “All Earnings” option.
We sincerely apologize for any confusion regarding the use of this new feature and hope it’s use is now clear. If you have any questions please direct them to Support who will be happy to help.
There’s been a lot happening on the marketplaces of late, and today I wanted to touch on a few important issues and get some feedback, from you, the community.
Firstly, for those of you who don’t know me, My name is Cyan and I’m the Envato marketplace manager. That means I’m the person who’s in charge of the day to day running of the marketplaces as a whole with the help of the awesome site managers, reviewers and moderators.
Lately we’ve noticed some brilliant new author apps popping up, and some talk on the forums of files being distributed without author permissions. I want to talk a little about both of these issues. Additionally, I want to tell you about some things you should be doing to promote maximum account security.
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The day has finally arrived! As of yesterday, all authors are eligible to earn 40% to 70% of any sale. To do so, authors simply need to sign on to the Envato Exclusivity Program.
What is “exclusivity”? It means that any items you are selling on an Envato Marketplace should only be sold here. You can still sell other items elsewhere, just not the same ones. That way the marketplaces stay unique and offer greater value to our buying community.
I’m Already Exclusive!
If you’ve been exclusive up till now, nothing will change, except in almost every case your rates will immediately jump up. That means not only more cash in your account every month, but also a higher future percentage to aim for. Click here to find out what your new percentage rate is.
I’m Not Exclusive but I Want To Be!
If you’re not already exclusive and wish to be, it’s super super simple! There are no minimum sales needed, so any author can agree to exclusivity immediately! Here’s how:
Step 1: Go to your Account page:
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